Why can’t your PC recognize your Android device?

Hands down it is a frustrating problem when you wish to transfer a few images from your Android phone to your PC, or load up our phone with your favourite songs only to discover that the device is not recognized as external storage. There starts a spree of plugging and unplugging, checking the wire and a lot more. What to do?

Before you start figuring out what could have gone wrong, you should know that this can happen with almost any Android device and it is a problem that can be solved. Before you go on to downloading large Android PC suite files, here are a few things you can do to resolve connectivity issues with your phone:

Use a different cable

This sounds simple, but you are just eliminating the possibilities of what could go wrong. If you happen to be using a USB cable that was earlier charging your phone or powering the cooling fan, it may no longer serve the purpose of transferring data. This happens with many USB cables as the cable might not be designed to transfer data in the first place and it might just be to charge and power devices.

Try reconnecting your device with the cable that came along with it to check if that resolves the issue.

Uninstall and reinstall drivers

This actually works out for a lot of Android USB driver problems. Here is how you can do this:

Ensure that the device is connected to the PC. Go to Device Manager>My Computer>Properties. Next, find the Android device then right click ‘Uninstall’. The driver may be listed under ‘Other Devices’ or ‘Portable Devices’ or it might be listed under its own name. Uninstall all entries. Once everything is uninstalled, unplug your device. Make sure the PC is connected to the internet and automatic updating is on. Then, re-plug your device and allow Windows to search and install drivers. Later, go to My Computer and check if this solved the problem. ;

Set Android Device to Media Device (MTP)

Go to Settings, and Storage Options. Next, go to ‘More Options’ and click ‘USB Computer Connection’. Next, check the ‘Media Device (MTP)’ checkbox. If already checked, try un-checking it, exiting setting and rechecking it. This option also usually shows up on the device when it is connected to PC.

Using these approaches you can solve common Android USB problems. The best way to install an Android driver is by updating it automatically. This way you can be sure that you won’t have any future problems. Feel free to contact us for more information.